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Here you’ll find answers to the most common questions about purchases, used gear, payments, shipping, returns, warranty and RCE services. Search by keyword or choose a topic to quickly find what you need.
Purchases and orders 10
How can I buy a product from RCE Foto?
You can purchase items listed on rcefoto.com through the online checkout. Because used items are often one-of-a-kind, the store holding the product may confirm its actual availability before the purchase is completed.
Source: RCE Foto Terms and Conditions · RCE guaranteed used catalogue
Are the used items shown on the website the actual products I will receive?
Yes. The photographs and descriptions refer to the actual used items offered for sale.
Source: RCE Foto Terms and Conditions
Is an item shown online always definitely available?
Not necessarily. Stock is linked to individual RCE stores and used items are often unique, so an in-store or other-channel sale may happen at the same time. If the item is no longer available, the store will inform you promptly.
Source: RCE Foto Terms and Conditions
What happens if an item I ordered is no longer available?
If the order cannot be fulfilled because the item is no longer available, the selling store will inform you and refund any amount already paid.
Source: RCE Foto Terms and Conditions
Will I receive an order confirmation?
Yes. After placing an order, you receive an email with the order summary.
Source: RCE Foto Terms and Conditions
When is a payment considered completed?
Payment is considered completed when the amount due has been irrevocably credited to the selling store according to the agreed payment method.
Source: RCE Foto Terms and Conditions
Can I pay before the store confirms availability?
If your purchase requires an availability confirmation, wait for that confirmation and the payment instructions. Because used items are often unique, payment made outside the indicated procedure or after the stated deadline does not guarantee that the item is still available.
Source: RCE Foto Terms and Conditions
Can I cancel an order that has already been paid but not yet shipped?
Yes. Contact the selling store promptly and provide the information needed to identify the order. If the store accepts the cancellation, the amount paid is refunded by bank transfer within a maximum of seven days.
Source: RCE Foto Terms and Conditions
Do the prices shown on the website include VAT and taxes?
Yes. Prices displayed on the website include VAT and all applicable taxes.
Source: RCE Foto Terms and Conditions
Does RCE only sell used equipment?
No. RCE specialises in guaranteed used photography gear, but new products from major photography brands are also available, and you can trade your used gear toward either new or used equipment.
Source: Sell & Trade · RCE Foto
Used gear, condition and checks 12
How is a used product checked before it is sold?
Each used item goes through an aesthetic assessment, functional testing and cleaning. Depending on the type of equipment, checks include mechanics, autofocus or focusing, stabilisation, electronics, shutter operation and optical performance.
Are used cameras cleaned before they are sold?
Yes. Used items are inspected and cleaned. DSLR and mirrorless cameras also undergo sensor cleaning.
Source: RCE Warranty
What checks are carried out on DSLR and mirrorless cameras?
DSLR and mirrorless cameras undergo sensor cleaning, a mechanical inspection, a check of the main functions and general cleaning.
Source: RCE Warranty
What checks are carried out on lenses?
Lenses undergo a mechanical inspection, a focus check and general cleaning.
Source: RCE Warranty
How are the cosmetic conditions of used products assessed?
Every item is photographed in detail and inspected. Cosmetic condition is described using a standard scale, from like-new products to items with more visible signs of use. Cosmetic grading is separate from functional testing.
What does 'Like new' mean?
It means the item is in excellent cosmetic condition, with no defects or significant signs of wear and an appearance comparable to a display product.
What does 'Light signs of normal use' mean?
It means the item has a few minor cosmetic marks from normal use, with no impact on image quality or normal operation.
What does 'Good condition, with some marks' mean?
It means the product is fully functional but shows visible signs of use. This condition is aimed at buyers who prioritise performance over appearance.
What does 'Marked signs of use' mean?
It means the item shows more noticeable wear, such as scratches, abrasions or cosmetic imperfections, while remaining assessed for proper functionality.
Do the listing photos show the actual condition of the product?
Yes. The photographs show the actual item offered for sale and are intended to represent its real cosmetic condition.
Source: RCE Foto Terms and Conditions · How we assess second-hand equipment
Does cosmetic condition affect how the product works?
Not directly. Cosmetic grading mainly describes appearance. Functionality is checked separately through technical tests before the item is added to the catalogue.
Can I find out a camera's shutter count?
Yes, when the information can be retrieved technically. The method varies by brand and model, including Canon, Nikon, Sony, Fujifilm, Pentax, Olympus and Panasonic.
Source: Check your camera shutter count
Warranty, faults and support 12
How long is the warranty on used RCE products?
The warranty period is shown on each individual product listing. Digital products are generally covered by a 2- or 4-year RCE warranty, while some other items may have different warranty periods clearly stated in the listing.
Source: RCE Warranty · RCE Foto Terms and Conditions · RCE guaranteed used catalogue
What does the RCE warranty cover?
It covers the free repair of faulty parts, within the limits and for the warranty period stated for the product.
Source: RCE Warranty
When can the RCE warranty become void?
The warranty may become void if the item has been tampered with or disassembled by unauthorised persons, or if it has been damaged through misuse or neglect.
Source: RCE Warranty
Do I need the purchase invoice to use the warranty?
Yes. The RCE warranty is valid only when accompanied by the purchase invoice.
Source: RCE Warranty
Where should I take or send a product under warranty?
A product that develops a fault during the applicable warranty period must be taken or sent to the RCE store where it was purchased.
Source: RCE Foto Terms and Conditions · RCE Warranty
How do I request assistance or a repair?
Use the RCE contact form, select the reference store and choose the appropriate reason for your request. Include the product details, purchase information and a clear description of the problem.
Source: RCE Contacts and assistance
Can I attach photos of the fault to my assistance request?
Yes. The contact form allows you to attach files that can help the store understand the problem.
Source: RCE Contacts and assistance
Should I provide the receipt or invoice when requesting assistance?
Yes. Providing the purchase document helps the store verify the purchase and the applicable warranty coverage.
Source: RCE Contacts and assistance
Should a faulty product be handled as a normal change-of-mind return?
No. A faulty, non-conforming or transport-damaged product should not be treated as a simple change-of-mind withdrawal. Contact the selling store and explain the problem so it can be handled through the appropriate support or warranty process.
Source: RCE Foto Terms and Conditions · RCE Contacts
Who is responsible for handling a warranty claim?
The RCE store that sold the product handles the warranty claim. Contact that store directly through the support channels and follow the instructions provided for inspection or return.
Source: RCE Foto Terms and Conditions
Does the RCE warranty cover indirect damage caused by a malfunction?
No. Claims for compensation for direct or indirect damage caused by a product malfunction are excluded from RCE warranty coverage.
Source: RCE Warranty
How can I contact RCE for product support?
Use the Contacts page, select the reference store and choose the reason for your request, such as products, assistance, repairs, shipping or payments.
Source: RCE Contacts
Payments, invoices and VAT 12
Which payment methods does RCE accept?
Depending on the order and store, you can pay by payment card, bank transfer or instalment financing. In physical stores, cash and card payments are also available.
Source: Payment methods · RCE Foto Terms and Conditions
Can I pay by bank transfer?
Yes. For purchases handled with the assistance of a store, the store can provide the bank details needed to make the transfer.
Source: Payment methods
Can I pay by credit or debit card?
Yes. Card payment is available for online purchases and can also be made through a secure payment link sent by the store. RCE's payment information lists Visa and Mastercard.
Source: Payment methods
Does RCE charge a fee for card payments?
RCE states that card payments made through the secure payment link sent by the store do not carry an additional RCE commission.
Source: Payment methods
Can I pay in cash at an RCE store?
Yes. Physical RCE stores accept cash and card payments, subject to the payment methods available at the individual store.
Source: Payment methods
Can I pay in instalments?
Yes. RCE offers instalment payments through Alma. The English website advertises payment in 3, 6, 10 or 12 instalments, with availability depending on the country and store.
When is an order paid by bank transfer shipped?
Unless a different timeframe has been communicated, the selling store ships the purchased item within one business day after receiving payment.
Source: Payment methods · RCE Foto Terms and Conditions
Do used products always have separately stated VAT?
No. Most second-hand goods are sold under the VAT margin scheme, so VAT is not shown separately on the invoice. Some used items are sold under the ordinary VAT regime with VAT stated separately.
Source: RCE Foto Terms and Conditions
How can I identify a used product with separately stated VAT?
Items sold under the ordinary VAT regime are identified on the website with a specific notice indicating that VAT is stated separately.
Source: RCE Foto Terms and Conditions
Can I recover VAT on a product with separately stated VAT?
It depends on your tax status, the nature of the purchase and the applicable regulations. Ask your accountant or tax adviser whether the VAT can be recovered or the cost deducted.
Source: RCE Foto Terms and Conditions
Does the listed price of a product with separately stated VAT already include VAT?
Yes. The price published on the website always includes all applicable taxes.
Source: RCE Foto Terms and Conditions
Can I use an RCE Gift Card as a payment method?
Yes. Gift Cards purchased online can be used on the RCE e-commerce site and in RCE stores. A voucher issued directly by a store may be limited to the store that issued it.
Source: Payment methods · RCE Gift Cards
Paying in instalments with Alma 10
How many instalments can I choose with Alma?
The English RCE website advertises payment in 3, 6, 10 or 12 instalments. The plans actually available depend on the country where the RCE store is located.
Is the number of Alma instalments the same in every country?
No. The number of available instalments depends on the country where the RCE store is located, so the options shown for your purchase may differ.
Can I pay in 3 instalments with Alma?
Yes, where Alma is available. The 3-instalment option is one of the plans offered by RCE and is available in several RCE markets.
Can I pay in 6 instalments with Alma?
The 6-instalment option is available in markets where that plan is enabled. Check the payment options shown for your specific store and order.
Can I pay in 10 or 12 instalments with Alma?
The 10- and 12-instalment plans are available only in markets where those options are enabled. The checkout or store payment link shows the plans available for your purchase.
Why can an Alma payment be declined?
A payment may be declined because the card has expired, there are insufficient funds, online purchases are restricted or the card's monthly spending limit has been reached. Check with your bank or try another card.
What is 3D Secure when paying with Alma?
3D Secure is an additional authentication step required by your bank to make online card payments more secure. You may be asked to confirm the transaction by SMS, banking app or security code.
Can I postpone an Alma instalment?
Yes. Alma allows you to postpone one or more instalments free of charge from the 'Manage my payments' area linked in the first email received after the purchase.
Can I change the card used for Alma?
Yes. If you lose or replace the card used for the payment, you can update the payment method from the 'Manage my payments' area available through Alma's email.
Can I pay off my remaining Alma instalments early?
Yes. You can settle the remaining balance early from the 'Manage my payments' section by choosing the early repayment option.
Shipping and collection 12
Are RCE shipments insured?
Yes. RCE states that orders are shipped through reputable insured carriers.
Source: Pick & Ship
When will I receive the shipment tracking details?
Tracking details are sent on the evening of dispatch, so you can follow the shipment on the carrier's website and check the expected delivery date.
Source: Pick & Ship
Which courier is used for RCE shipments?
The courier depends on the route. Domestic deliveries in Italy use BRT, domestic deliveries in France use Colissimo, domestic deliveries in Germany use DHL, and cross-border European deliveries use DHL. The applicable carrier is shown during the order process or in the shipping confirmation.
Source: Pick & Ship
How long does delivery normally take?
Delivery times depend on the destination, postal code, carrier and service selected. Use the tracking information sent after dispatch to check the expected delivery date.
Source: Pick & Ship
When does the store ship after receiving payment?
Unless a different timeframe has been communicated, the selling store ships the purchased item within one business day after receiving payment.
Source: RCE Foto Terms and Conditions
Is express shipping available?
Yes. Where available, you can choose DHL Express Next Day. For orders placed by 1:00 PM, delivery may take place on the next business day, depending on the route, postal code and DHL's operational capacity.
Source: Pick & Ship
How is the DHL Express shipping cost calculated?
The DHL Express cost is calculated dynamically in the cart based on the destination.
Source: Pick & Ship
What should I do if the parcel arrives damaged or tampered with?
Check the parcel before accepting it. If there are visible signs of impact, opening, crushing, moisture or tampering, refuse delivery or accept it with precise reservations where the carrier allows this. Take photos, keep the packaging and contact the selling store promptly.
Source: RCE Foto Terms and Conditions
How long is a parcel held at a collection point?
The holding period depends on the carrier and the collection point. If the parcel is not collected within the carrier's stated period, it may be returned to the sending store and the costs actually incurred may be charged.
Source: RCE Foto Terms and Conditions
Can RCE collect the equipment I am selling or trading in?
Yes. When sending your used gear to RCE, you can choose insured collection from your home or office through the shipping options provided in the selling and trade-in process.
Source: Pick & Ship · How to sell or trade in your used gear
Can I drop off equipment I am selling at a courier collection point?
Yes. You can take the parcel to a partner delivery point affiliated with the courier, using the option provided during the selling and trade-in process.
Source: Pick & Ship · How to sell or trade in your used gear
How do I arrange collection from my home or office?
After receiving the valuation, follow the shipping instructions provided by RCE and choose the home or office collection option. Enter the requested parcel and collection details and keep the confirmation sent for the shipment.
Source: Pick & Ship
Returns, withdrawal and refunds 20
Do I have a right of withdrawal when I buy online as a consumer?
Yes. Consumers have a right of withdrawal for distance purchases, including purchases made online or by telephone, subject to the exceptions provided by applicable law.
Source: RCE Foto Terms and Conditions
How long do I have to exercise the right of withdrawal?
You have 14 calendar days. For goods, the period begins on the day after you or a third party designated by you, other than the carrier, receives the product.
Source: RCE Foto Terms and Conditions
If an order contains several products delivered separately, when do the 14 days start?
The withdrawal period starts when you receive the final item in the order.
Source: RCE Foto Terms and Conditions
Does the change-of-mind right of withdrawal also apply to purchases made directly in a physical RCE store?
No. The change-of-mind right of withdrawal does not apply to purchases concluded directly in a physical RCE store, unless that store expressly offers more favourable conditions.
Source: RCE Foto Terms and Conditions
How do I notify RCE that I want to withdraw from a purchase?
You can use the online withdrawal form or send the selling store another clear statement expressing your decision to withdraw, including by email or post, before the 14-day period expires.
Source: RCE Foto Terms and Conditions · RCE Contacts
Do I have to give a reason for withdrawing?
No. A consumer can exercise the right of withdrawal within the applicable period without giving a reason.
Source: RCE Foto Terms and Conditions
When is a withdrawal considered to have been made on time?
It is made on time when your clear withdrawal statement is sent before the 14-day withdrawal period expires.
Source: RCE Foto Terms and Conditions
How long do I have to send the product back after notifying the store?
After communicating your decision to withdraw, you must return or send the product to the selling store within a maximum of 14 days.
Source: RCE Foto Terms and Conditions
Who pays the return shipping cost for a change-of-mind return?
The direct costs and risks of returning the product are borne by the consumer, unless the selling store has agreed to different conditions.
Source: RCE Foto Terms and Conditions
Which store should I return the product to?
Return the product to the RCE store that completed the sale, using the address provided in the confirmation or return instructions.
Source: RCE Foto Terms and Conditions
What should I include with the returned product?
Return the product with all accessories, batteries, chargers, caps, cables and any other components supplied at the time of sale. Include the original packaging where it is still available.
Source: RCE Foto Terms and Conditions
Does the product have to be returned with all accessories and supplied items?
Yes. The product must be returned complete with the accessories and components supplied at the time of sale.
Source: RCE Foto Terms and Conditions
How should I pack the product I am returning?
Pack the product securely and appropriately for its nature and value. The return is at the consumer's risk, so use suitable protection, preferably a tracked shipping method, and keep proof of shipment.
Source: RCE Foto Terms and Conditions
Can I test the product before deciding whether to return it?
Yes. You may handle and inspect the product only as much as necessary to establish its nature, characteristics and correct functioning, similar to what you could reasonably do in a physical store.
Source: RCE Foto Terms and Conditions
Can my refund be reduced if I return the product in a worse condition?
Yes. You are responsible for any reduction in value caused by handling beyond what is necessary to inspect the product. Damage, scratches, impacts, contamination, inappropriate cleaning, disassembly, modifications or abnormal use may reduce the refund.
Source: RCE Foto Terms and Conditions
Can I take lots of photos with a camera and then use the right of withdrawal?
You can take the shots reasonably needed to check that the camera works correctly. A shutter-count increase that is disproportionate to a normal functional inspection may be considered when assessing any reduction in value.
Source: RCE Foto Terms and Conditions
What is refunded when a valid withdrawal is exercised?
The store refunds the amount paid for the returned product and the cost of the standard delivery method offered at the time of the order.
Source: RCE Foto Terms and Conditions
Are the extra costs of a premium delivery option I chose also refunded?
No. Any additional cost resulting from choosing a delivery method that was more expensive than the standard option does not have to be refunded.
Source: RCE Foto Terms and Conditions
When will I receive the withdrawal refund?
The refund is made within a maximum of 14 days from the date the store is informed of your decision to withdraw. The store may withhold the refund until it receives the returned product or you provide evidence that it has been sent back, whichever happens first.
Source: RCE Foto Terms and Conditions
How is the withdrawal refund paid?
The refund is made exclusively by bank transfer. You must provide an IBAN and the bank account holder's details.
Source: RCE Foto Terms and Conditions · RCE Contacts
Selling and trading in your used gear 20
How can I sell my used gear to RCE?
Complete the online form, describe the equipment and choose the RCE store you want to send the request to. You normally receive a valuation within one business day.
Source: How to sell or trade in your used gear · Sell & Trade
Can I sell my used gear without buying anything else?
Yes. You can choose a direct sale for immediate payment without making a trade-in.
Source: Sell & Trade
Can I trade my used gear for other used equipment?
Yes. You can trade in your equipment toward another used item.
Source: Sell & Trade
Can I trade my used gear for a new product?
Yes. You can use your used equipment as a trade-in toward new gear.
Source: Sell & Trade
How long does it take to receive a valuation?
RCE normally sends the valuation within one business day after you submit the request.
Source: How to sell or trade in your used gear · Sell & Trade
Can I choose which RCE store receives my valuation request?
Yes. The online form lets you choose the RCE store you want to send the request to.
Source: How to sell or trade in your used gear · Sell & Trade
Do I need to describe the condition of the equipment accurately?
Yes. Give a detailed and accurate description. The clearer the information, the faster and more accurate the valuation can be.
Source: RCE Foto Terms and Conditions · Sell & Trade
Can I upload photos of my used gear with the request?
Yes. The selling and trade-in form allows you to upload photos of the equipment.
Source: Sell & Trade
What happens if the equipment RCE receives is different from how I described it?
The equipment is inspected when it arrives. If its actual condition does not match your description, RCE may provide a revised valuation. You can accept the new valuation or ask for the item to be returned.
Source: RCE Foto Terms and Conditions
Is shipping my used gear to RCE free?
Yes. RCE offers free shipping for equipment sent through the shipping options provided in the selling and trade-in process.
How can I send my used gear to RCE?
You can either arrange insured collection from your home or office or drop the parcel off at a partner delivery point affiliated with the courier.
Source: How to sell or trade in your used gear · Pick & Ship
What happens when my used gear arrives at the store?
RCE technicians inspect the equipment and you receive a confirmation email. The inspection checks that the condition and characteristics match the information provided.
When will I be paid for a direct sale?
After the equipment arrives and passes the store inspection, RCE states that payment for a direct sale is made the same day.
How am I paid when I sell directly to RCE?
You can receive payment by bank transfer or, if you prefer, as an RCE voucher.
What happens if I trade in my gear and need to pay RCE a difference?
You receive an email with instructions for paying the difference. After that, you receive another email with the tracking number for the item being shipped to you.
What happens if the trade-in balance is in my favour?
You receive an email with a copy of the bank transfer receipt, followed by another email with the tracking number for the item being shipped to you.
What happens if the trade-in is of equal value?
You receive an email directly with the tracking number for the item you purchased.
How does RCE determine the value of my used gear?
RCE uses a standardised process that includes a cosmetic assessment, detailed photographs and functional tests. The valuation reflects the actual condition and characteristics of the item.
Does RCE use the same assessment criteria across its stores?
Yes. The same assessment standards are applied across the RCE network.
Is it useful to provide the shutter count of a camera I want to sell?
Yes. Shutter count is useful technical information when describing a camera and can be retrieved using different methods depending on the brand and model.
Source: Check your camera shutter count · Sell & Trade
RCE Gift Cards 8
How does an RCE Gift Card work?
Choose the amount and design, add a personal message and have the Gift Card sent by email.
Source: RCE Gift Cards
Can I personalise an RCE Gift Card?
Yes. You can choose the Gift Card design and add a personal message.
Source: RCE Gift Cards
How do I receive the Gift Card after purchase?
The Gift Card is sent by email to the address entered during the purchase process.
Source: RCE Gift Cards
Can I check the balance of an RCE Gift Card?
Yes. Enter the Gift Card code on the balance-check page to see the remaining credit in real time.
Source: RCE Gift Cards
Can a Gift Card purchased online be used on the RCE website?
Yes. Gift Cards purchased online can be used on the RCE e-commerce site.
Source: Payment methods · RCE Gift Cards
Can a Gift Card purchased online be used in RCE stores?
Yes. Gift Cards purchased online can also be used in RCE stores.
Source: Payment methods · RCE Gift Cards
Can a voucher purchased directly from one store be used in every RCE store?
No. A voucher purchased directly from a physical store may be used only at the store that issued it.
Source: Payment methods
Can I use an RCE Gift Card to buy guaranteed used gear?
Yes. You can use the Gift Card to purchase eligible equipment through the RCE network and e-commerce site, subject to the conditions of the voucher.
Source: RCE Gift Cards · Payment methods
Stores, contacts and guides 10
Where can I find the list of RCE stores?
You can find RCE locations on the Stores page, where you can open the page for the store you are interested in.
Source: RCE Stores
Does RCE have stores outside Italy?
Yes. The RCE network includes stores in several European countries as well as Italy.
Source: RCE Stores
How do I contact the right RCE store for my request?
Use the Contacts page, select the reference store and choose the reason for your request so it is directed to the appropriate team.
Source: RCE Contacts
Can I contact RCE about a shipping problem?
Yes. The Contacts page lets you send a shipping-related request directly to the relevant store.
Source: RCE Contacts
Can I contact RCE about a payment problem?
Yes. The Contacts page lets you send a payment-related request directly to the relevant store.
Source: RCE Contacts
Where can I find RCE guides for choosing photography equipment?
RCE provides practical guides covering used-gear assessment, shutter count, selling and trade-in, lenses and camera-lens compatibility.
Source: RCE Guides
How should I choose a lens for my type of photography?
Start with your photography style, budget and camera compatibility. Then consider focal length, maximum aperture, weight, stabilisation and the features that matter for the way you shoot.
Source: Lens compatibility guide
Can a Full Frame lens be used on an APS-C camera?
In many systems, yes, provided the lens and camera use a compatible mount. The field of view changes according to the camera's crop factor.
Source: Lens compatibility guide
Can an APS-C lens be used on a Full Frame camera?
It depends on the system. On some Full Frame DSLRs it can cause vignetting, while compatible mirrorless cameras may switch to crop mode. Always check the specific mount and camera-lens combination.
Source: Lens compatibility guide
Where can I check compatibility between a camera body and a lens?
Use RCE's lens compatibility guide, which covers major mounts and sensor formats including Full Frame, APS-C, Micro Four Thirds, L-Mount and Leica M.
Source: Lens compatibility guide
Privacy and personal data 16
Who is the data controller for personal data processed through rcefoto.com?
The data controller is RCE PD SRL, based at Riviera Tito Livio 32, 35123 Padua (PD), Italy, VAT number IT01526800287.
Source: RCE Privacy Policy
How can I contact RCE about privacy or personal data?
Use the contact details provided in the RCE Privacy Policy for requests relating to personal data or to exercise your privacy rights.
Source: RCE Privacy Policy
What personal data can rcefoto.com collect?
Depending on the service you use, personal data may include contact and identification details, billing or shipping information, device and usage data, location information and tracking technologies.
Source: RCE Privacy Policy
Why does RCE process my personal data?
Personal data can be processed to provide requested services, manage orders and customer relationships, respond to support requests, comply with legal obligations, prevent abuse and fraud and, where permitted, for analytics, communications, advertising and remarketing.
Source: RCE Privacy Policy
Are the details I enter in the contact form used to answer my request?
Yes. Information submitted through the contact form is used by the selected store to process and respond to your request.
Source: RCE Privacy Policy
Can external service providers process my data?
Yes. Some data may be processed by providers that support the website and RCE services, such as technical, hosting, CRM, communication, analytics, security and advertising providers, according to their applicable privacy roles.
Source: RCE Privacy Policy
Can my personal data be transferred outside the European Union?
Some services used by the website may involve processing or transferring data in countries other than the one where you are located, including outside the European Union. The Privacy Policy provides the applicable details for the services used.
Source: RCE Privacy Policy
How long is my personal data kept?
Personal data is kept for as long as necessary for the purpose for which it was collected and may be retained longer when required by law, a contract, a legitimate interest or a valid consent.
Source: RCE Privacy Policy
What rights can I exercise over my personal data?
Where provided by the GDPR and applicable law, you may have rights including access, rectification, erasure, restriction, data portability, objection, withdrawal of consent and the right to lodge a complaint with the competent supervisory authority.
Source: RCE Privacy Policy
How can I exercise my privacy rights?
Send your request to the data controller using the contact details provided in the Privacy Policy. Requests are handled in accordance with the timeframes and conditions required by applicable data-protection law.
Source: RCE Privacy Policy
Can I withdraw my consent to the processing of personal data?
Yes. Where processing is based on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.
Source: RCE Privacy Policy
Can I object to the use of my data for direct marketing?
Yes. Where applicable, you can object to the processing of your personal data for direct marketing in accordance with your rights under data-protection law.
Source: RCE Privacy Policy
Does rcefoto.com use cookies and other tracking technologies?
Yes. The website uses cookies and other tracking technologies for essential functions and, depending on your choices, for user experience, measurement and marketing.
Source: RCE Cookie Policy
What types of cookies and tracking technologies does the website use?
The website uses technologies required for its operation and may also use tools for experience, measurement and marketing. Non-essential tracking technologies may require your consent.
Source: RCE Cookie Policy
Can I withdraw my consent to cookies?
Yes. Where a tracking technology is based on consent, you can change or withdraw your consent using the options described in the Cookie Policy and the website's cookie preferences.
Source: RCE Cookie Policy
Does RCE use remarketing and personalised advertising tools?
The website may use advertising, conversion-measurement and remarketing tools from third-party platforms, subject to the choices you make and the conditions described in the Privacy Policy and Cookie Policy.
Source: RCE Privacy Policy
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